All frequently asked questions

The basics

For the office work, yes. Your agent drafts replies to new leads, flags unpaid invoices and moves site visits after your yes. It works the hours your computer is on with Archie open, around the clock if you like.

A person still does what an agent cannot: phone calls, judgment calls, and anything that needs hands. It is free to start, then $30 a month, plus what your AI company bills. Replies to email need an AI account of your own, and we set one up with you on a free call. Archie vs hiring help →

Archie is free too: one agent and 20 jobs a day, on an AI account of your own. The $30 plan adds up to 10 agents, no daily limit, and Archie Mobile, for iPhone and Android. Either way, the AI company bills you for what your agent uses.

Free or paid, your agent works on your own computer, and replies and calendar moves wait for your yes. Of thirteen agents we checked, only Archie does both with no off switch. How the eleven compare →

AI that does jobs for you, like drafting a reply to a new lead or setting a reminder. You message it like a person, and it answers ordinary questions too.
None. Setting up an agent is answering a few questions in plain words.
You will. A guided session shows you what your agent can and cannot do, and why, so you leave able to change it yourself. What a session involves →
Your agent runs on your computer, on an AI account of your own. Email waits for your Send or a time you set, and calendar changes wait for your approval. No setting turns either one off. How the other nine handle both →
You would not, so keep them. Your agent spots the car registration deadline in an email you skimmed and messages you before it lapses.
Keep it for the hard tasks. Archie is for the small things that keep slipping: your agent runs on a schedule and messages you first. Side by side →
Claude Code is a coding agent, and with it or a tool like OpenClaw you can build much of this and keep it running yourself. Archie is for when you would rather not: install an app, and replies and calendar moves wait for your yes. What a build of your own takes →

Their agent keeps your files on their computers. Anthropic says Cowork saves “your sessions and files” to your Claude account, and OpenAI says each dot “works on its own cloud computer”. Their personal plans can also train on your chats, and you can turn that off: Data controls in ChatGPT, Privacy in Claude.

On Archie, your agent’s files and chat history live on your computer, and what you ask goes to the AI company you pick. On an AI account of your own, Anthropic and OpenAI both say they do not train on it by default. Each company in its own words →

Look in its settings for approval, permission or ask first, and for a choice that stops the asking, such as “always allow”. Check the agent you already have →

On somebody’s computer. Some agents run on their company’s computers, which their help pages call the cloud or a server, and keep working with your devices off.

Archie works on your own computer, while it is awake. Your conversations go to your AI company, and we keep no copy we can read. How other agents answer →

Using an agent that lives on a company’s computer, where its memory, setup and your history are kept under that company’s prices and terms. Who owns what you type is a separate question their terms answer.

Your Archie agent lives on your own computer, plan or no plan. What you ask it still goes to the AI company you pick. Owning and renting, side by side →

Its company’s privacy page says what it keeps, for how long, and whether it trains on what you send.

On Archie, your agent’s files and chat history live on your computer, and what you ask goes to the AI company you pick. We hold a little, and none of it is a conversation we can read. The whole list →

Add-ons

They do not talk to each other. Each does one job and hands the result back to your agent, which decides what happens next.
Because “everything” is hundreds of unrelated jobs. Separate add-ons let your agent pick the right one, and you can add as many as you like.
Each add-on says what it is for, and your agent picks the one that fits.

Cost & billing

The discovery call is free and takes 30 minutes, and a guided session is $250 an hour. The app is free at 20 jobs a day on an AI account of your own, or $30 a month or $299 a year with no daily limit. Every cost, in full →

Yes, two ways. Free credits, for up to 14 days or until they run out: no card, and Claude usage on our account, so those messages pass through our server and email and text reading are off.

Or, on Personal, free on an AI account of your own with no end date: every skill, routine and chat app at 20 jobs a day, with Archie Mobile left out. That AI company bills you for what your agent uses. How the free tier works →

From the people who use it, and nobody else: the paid plans and setup help at $250 an hour. We run no ads, take no sponsors, and never sell, rent or broker customer data. On your own AI account, we add nothing to your AI bill. Every plan and price →

Your agent’s setup, files and memory live on your computer, and your AI company does the thinking and bills you separately. On Personal, with your own AI account connected, your agents keep working at 20 jobs a day after a plan ends.

Write your backup before you stop: it restores into Archie only, and it is an ordinary file, so keep it where you would keep a tax return. Check what changes when you cancel →

No. The app is a separate plan: Personal is $30 a month or $299 a year, Business $99 a month or $999 a year.
Yes, on the app: email us within 14 days of first starting a plan for a full refund. After that, stop your plan on the Account page and it ends with the period you paid for. Guided sessions are not refundable. What stopping looks like →
Yes. You pay your AI company directly: up to $5 a month for a handful of tasks a day, $20 to $41 with a calendar and inbox connected, and $60 to $139 for an agent wired into a whole working day. Where those figures come from →
A subscription works only in that company’s own app. Archie needs an AI account of your own, billed for what you use, and your subscription keeps working. What each company does with what you send is quoted on the Trust page.

Safety & privacy

Only the ones you connect, and you can disconnect any of them at any time.

It drafts, and you decide what goes out. A text goes only when you tap Send, an email when you send it or set a time, and a calendar change only after you approve it in a later message.

It buys only if you switch that on, only at shops you pick, only up to a limit you set, and it asks before every order.

It never types a card you pay with. The limit is checked against the price it reads on the page, so for a hard ceiling give it a card from your bank that works at one shop. What that looks like at a checkout → The honest limits on that gate →

Your agent is in one conversation, the one with you, and runs only when you write, at a time you set, or to check a mailbox you connected.

It cannot run code or a command on your computer, or make calls and texts. On a Mac it can use the apps you allow, and never a terminal. It buys only if you switch that on, only at shops you pick, only up to a limit you set.

It can still be wrong, which is why replies and calendar moves wait for your yes. What enforces each one →

Each protects something different. A cloud agent is kept apart from the files on your computer and keeps your history on its company’s. One on your own computer keeps your history with you, so what matters is what it may do there. What you ask your Archie agent still goes to the AI company you pick.

Wherever an agent runs, a message hidden in something it reads can try to steer it. Archie’s approval gate stops that from changing anything in your connected accounts that is not easily reversible, though the message could still leak something through a web search. Connect only the accounts you want it to read. What the approval gate stops →

Read drafts before you approve them, since a sent message or an approved change may not be undone. If we set your agent up with you, tell us and we will help fix it.

We hold a little, and none of it is a conversation we can read: your email address, your plan, a handful of operational records, and, if phone access is on, sealed messages we cannot read. Your agent’s files and chat history live on your computer, and your key goes only to your AI company.

On an AI account of your own, your agent’s thinking goes straight to that company. Free credits, and the plan with the AI included, run through a server of ours, which measures spend without recording what was said. The whole list →

It is on your computer, behind your login and any disk encryption you turned on, with your key in the computer’s password store. If the computer is lost, reset that key on the AI company’s site and disconnect the accounts.

We keep no backup of it. Archie can write one under Backups, and it is an ordinary file, so keep it where you would keep a tax return. What travels and what does not →

Timeline & what to expect

A guided session is one hour. For a larger build, you get an estimate of the sessions and total cost after the free discovery call.
Yes. Start with one or two jobs and add more once they work.
Jobs your agent can take on include replies to new leads drafted for your approval, unpaid invoices flagged, site visits moved after your yes, morning briefings and reminders, using the email, calendar, files and chat apps you connect. Browse the current catalog or see how it works.
Tell us. We quote a price before we build the add-on, and it can then join the shelf for everyone. Commission an add-on →
Little: once it is running, it mostly looks after itself. After setup, questions about anything we set up with you are answered free, with no time limit, and new work is priced first.

Practical details

No. The computer you have may well do, and it need not be fast or new. Your agent works whenever that computer is on and connected. Find the kit your agent needs →

Cancel on Archie’s Account page, and your plan runs to the end of the period you paid for.

On Personal, with your own AI account connected, existing agents keep working at 20 jobs a day. Without that account, Archie asks for one. Business needs a plan, and Archie Mobile needs a plan or live trial.

Nothing on your computer is deleted. Write your backup before you stop; it is an ordinary file, so keep it where you would keep a tax return. If we close, our Terms promise a final version requiring no license check within 30 days. Check how a plan ends →

Whichever you already use: Telegram, Discord, Slack, Matrix or, on a Mac, iMessage. Telegram is the easiest to start with, and you can also talk to your agent in Archie’s own window, in the same conversation.

Any of the seven works. If you are unsure, pick Claude: the free credits run on it, and it is the one that can read scanned PDFs.

To switch later, tell your agent “use ChatGPT instead”. With a key for that company saved, your agent switches after a restart of a few seconds and keeps its skills, routines and memory. What each company does with your words →

Yes. Archie looks for Ollama, LM Studio and llama.cpp, tests whether the model can use a tool, and offers to connect it only if it passes. Then what you type goes to that model instead of to an AI company. Set one up under Another provider.

The test matters: a small model often writes well and never uses a tool, which makes an agent that sounds fine and does nothing. A local model changes where the thinking happens and nothing else: your connected accounts, web pages and our license check are still reached.

Start on Balanced and change it any time: Economy is cheapest, and Best is most capable and costs more per message. Add-ons can pick their own level and ignore the dial unless you tick the checkbox under it. What that is worth, measured →
No. Your agent works whenever your computer is on, awake and online, so you choose the hours. Archie can also wake a sleeping computer for a routine set for a time. To keep a laptop working while you are away, plug it in and set sleep to Never. If your agent does stop, it picks up by itself when the computer comes back.

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