Frequently Asked Questions

Think of it as a personal helper that works for you around the clock. You message it like you'd text a friend, and it handles the task: checking your email, setting reminders, looking things up, and more. It's not a chatbot with canned responses. It actually does things.

None. We teach and guide you through setup in plain language as we build on your own computer together. You can stay hands-off, hands-on, or choose a hybrid style.

No. Coding is optional, not required. We can teach as much or as little as you want while you develop understanding at your own pace.

$100 per guided session. Your first one is a free 30-minute consultation - we'll talk through your goals, what your assistant should look like, and a rough timeline. No cost, no obligation. If you decide to move forward, sessions from there are $100 each.

Yes. Your assistant runs on an AI model like Claude or ChatGPT, which has its own small monthly subscription (typically $20 per month). We will help you choose the right one and walk you through setting it up. This is separate from our service fee.

Only the ones you approve. We go through everything with you before connecting anything, and you can revoke access at any time. Nothing gets linked without your explicit sign-off.

By default, your assistant never takes an irreversible action (sending a message, making a purchase) without your approval first. You control how much independence it has, and we can adjust that together later if you decide to trust it with more.

Nothing is permanent - if something goes wrong, we fix or undo it, then fine-tune based on your feedback. Early mistakes are a normal, expected part of the process; that's what the tuning period is for.

Most clients are up and running within a few weeks of completing the intake form, depending on the complexity of their setup. We move quickly once we know what you need.

Most clients see useful value in the first week with one to three workflows live, then expand from there. You do not need to wait for a perfect final version to benefit.

Most clients run with a standard model subscription (often around $20 per month) plus low API usage. Typical API costs are small for normal personal workflows, and we configure your setup to stay efficient.

Yes. This is the recommended path. Start with one or two high-value workflows, then add more once those are stable and saving you time.

Yes. We stay available with ongoing guidance. If something needs adjusting or you want to add capabilities, we support you at the level you want, from quick check-ins to deeper working sessions.

Your assistant runs on a small dedicated computer — a Mac Mini — that sits in your home or office and stays on around the clock. We help you source one if you don't have it yet, walk you through the setup over Zoom, and handle everything from there.

Honestly, there's no real ceiling - if it can be done on a computer or through an app, your assistant can probably learn to do it. Inbox and calendar, sure, but also research, bookkeeping, travel, scheduling, smart home control, health tracking, customer follow-ups, even building you a small tool or website. We've seen clients use these assistants in ways we never would have suggested ourselves. The real question isn't "can it do X," it's "what would make your life or business easier" - and from there, almost anything is on the table.

We handle the technical side completely, but the more interesting part isn't technical - it's a conversation about what you want your assistant trusted with, and that conversation goes as far as you want. Some clients want it doing one or two things well; others keep expanding its responsibilities month after month as they see what it can handle. Either way works. Once it's running, it mostly takes care of itself, and we stay involved whenever you're ready to add the next capability.

A first working version can be live the same day, but "set up" isn't really a finish line - it's a starting point. Most clients keep building for months, adding new accounts, tasks, and ways of using it. This kind of assistant never really stops growing with you.

It looks different for everyone, and that's the point. For some it's a daily briefing and an inbox that stays clean; for others, an assistant quietly running parts of their business - fielding customer messages, managing schedules, keeping projects moving. Some talk to theirs constantly; others let it work in the background and check in occasionally. There's no single "finished" version - it grows into whatever role you give it, and that role tends to keep expanding the longer you have one.

This is something we lead with, not something that happens by accident. Setup isn't just us installing software and handing you a finished product - it's a real back-and-forth where we walk you through what the technology can and can't do, and why we're making each choice. You don't need to become technical, but you should walk away understanding your own assistant, not just using it. The best results come when a client understands the tool well enough to keep imagining new things for it to do - so before we build anything, we sit down together and shape a vision for what your assistant should become. The scope of work comes out of that conversation, not the other way around.