These Terms of Service ("Terms") govern your use of the Otian AI website and the services we provide. Otian AI is operated as an unincorporated partnership based in Florida. By using our website, submitting our intake form, or booking a session with us, you agree to these Terms. If you don't agree, please don't use our site or services.
Our Services
Otian AI teaches and guides clients through setting up a personal AI assistant on their own computer. Our services generally include:
- A free 30-minute consultation to discuss your goals and a rough scope and timeline
- Guided, hands-on sessions (typically over Zoom) where we help you configure and connect your assistant
- Plain-language explanations along the way, so you understand what's being set up and why
- Ongoing support after your assistant is set up
We do not guarantee a specific number of sessions or a fixed completion date; the scope and pace depend on what you're building and how hands-on you want to be.
Fees & Payment
The initial consultation is free. Guided sessions after that are billed at the rate quoted to you at the time (currently $100 per session, unless we've agreed to a different rate in writing). Invoices are due upon receipt unless we've agreed otherwise. We may pause future sessions if payment for prior sessions is outstanding.
Separately, your assistant runs on an AI provider's platform (for example, Anthropic's Claude or OpenAI's ChatGPT). You create and fund that account yourself, and that ongoing cost is paid directly to the provider — it is not a fee we charge or collect.
Your Responsibilities
To build your assistant, you'll need to:
- Provide accurate information about what you'd like help with
- Review and explicitly approve any account connection, integration, or automated action before it's set up or enabled
- Maintain your own accounts, subscriptions, devices, and internet access
- Review anything your assistant drafts (emails, messages, purchases, etc.) before it's sent or acted on, where approval steps are in place
You're responsible for how you use your assistant once it's set up, including the accuracy of information it sends on your behalf and compliance with any terms of the third-party accounts and services it connects to.
Third-Party Services
Our services rely on and integrate with third-party platforms — AI providers, email and calendar services, and similar tools — that we don't own or control. We aren't responsible for outages, changes, pricing, or data practices of those third parties. Your use of them is governed by their own terms and privacy policies.
No Professional Advice; No Guaranteed Outcomes
We help you configure and use AI tools; we don't provide legal, financial, medical, or other professional advice, and nothing your assistant produces should be treated as such without your own independent judgment or a qualified professional's review. While many clients see significant time savings, we can't guarantee specific results, since outcomes depend on how the assistant is used and factors outside our control.
Intellectual Property
Our website content, materials, and training explanations are owned by Otian AI and may not be copied or redistributed without our permission. Configuration work, automations, and documentation we build specifically for you are yours to use and modify going forward.
Confidentiality
We treat information you share with us during sessions as confidential and use it only to provide our services to you. See our Privacy Policy for details on how we handle your information.
Disclaimer of Warranties
Our services and website are provided "as is," without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, Otian AI and its founders won't be liable for any indirect, incidental, or consequential damages arising from your use of our services or website, or from actions taken by an AI assistant we helped configure. Our total liability for any claim relating to our services is limited to the amount you paid us for the sessions giving rise to the claim.
Termination
Either party may end an engagement at any time by notifying the other. You remain responsible for fees for sessions already delivered. We may decline to provide further sessions to anyone who misuses our services or fails to pay outstanding invoices.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continuing to use our services after changes take effect means you accept the updated Terms.
Contact Us
Questions about these Terms? Email us at questions@otianai.com.