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Features

Archie on your computer

Running with the window closed, opening at login, shortcuts, and updates.

On this page

Right-click an agent#

Right-click an agent in Archie to open it, start or stop it, rename it, change how it looks, or delete it.

  • On your computer
  • From your phone
  • Since 0.3.8
Where it is
On an agent in the sidebar's list of agents, on the agent you are in, or on its card on the Company page.
How to use it
  1. Right-click an agent.
  2. Pick what to do. To delete it, type its name first.
From your phone
In Archie Mobile on iPhone, hold an agent's card on the Agents screen for the same menu, while the computer running Archie is on.
Limits
  • A deleted agent cannot be brought back.
  • Deleting an agent leaves its accounts and keys for your other agents.

Keeps running with the window closed#

Close Archie's window and your agent keeps working. Archie stays running in the Dock on a Mac, or by the clock on Windows, until you quit it.

  • On your computer
  • Since 0.3.9
Where it is
On a Mac, click Archie in the Dock or its icon in the menu bar to bring the window back. On Windows, click its icon by the clock.
Limits
  • Your agent runs only while Archie is running and your computer is awake. Quitting Archie switches it off.
  • Quitting while an agent is running asks first.

Opens at login#

Archie opens by itself, with no window, when you sign in to your computer, so your agent is answering again after a restart.

  • On your computer
  • Since 0.3.9
Where it is
Settings, General, Open Archie at login.
How to use it
  1. To turn it off, open Settings, then General, and switch off Open Archie at login.
Limits
  • An update turned it on once for everyone, so check the switch if you had turned it off before.
  • Once you switch it off, it stays off.

Open Archie with a few keys#

By default, press Control, Shift and Space on a Mac, or Ctrl, Alt and Space on Windows, and Archie comes forward on your last chat, ready to type.

  • On your computer
  • Since 0.3.11
Where it is
Settings, General, Open Archie from any app.
How to use it
  1. Press the keys in any app while Archie is running.
  2. To pick other keys, open Settings, then General, and press Change keys under Open Archie from any app.
  3. Switch it off on the same row if you don't want it.
Limits
  • It works while Archie is running, including with the window closed, and not after you quit.
  • Your computer tells Archie only when those keys are pressed, and nothing else you type.
  • On a Mac, another app using the same keys may get them first. Nothing happens when you press them? on the row says what to do.
  • It brings Archie's own window forward. There is no small floating box.

When Archie is slow to open#

If Archie takes longer than usual to open, it says so. After a minute it offers Try again and Get help, and Get help starts an email to us with what it saw.

  • On your computer
  • From your phone
  • Since 0.3.11
Where it is
On the screen Archie shows while it starts.
How to use it
  1. Press Try again.
  2. If it still does not open, quit Archie and open it again, or press Get help.
From your phone
On an iPhone, Archie Mobile says the same after a minute of "Getting your agents", with Try again and Get help.
Limits
  • It says what to do. It does not fix the start.
  • The line after 15 seconds is on the computer only.